Bringing patients convenient, safe and reliable access to their prescriptions via DoorDash Drive fulfillment
By Kate Tocci, Drive Pharma Lead; and Carly Brush, Director of Retail & Incubation
At DoorDash, we’re always seeking new ways to achieve our North Star: to grow and empower local economies. From restaurants to grocery and convenience stores to pet and clothing retailers, we’ve built our foundation on enabling all types of businesses to reach new customers within the communities they serve— filling their kitchen tables, providing their home essentials, and stocking their fridges and wardrobes from the comfort and convenience of home. Today, we’re proud to announce that we’re offering a new type of convenience, bringing the pharmacy straight to your door.
With cold and flu season just around the corner, we’ve teamed up with Sam’s Club Pharmacy to exclusively power its same-day prescription delivery program nationwide via DoorDash Drive, DoorDash’s white-label fulfillment platform that powers direct delivery for any business. This first-of-its-kind pharmaceutical delivery experience from DoorDash covers more than 500 Sam’s Club locations across 41 states in the U.S.
Sam’s Club members and non-members alike (and their pets!) can have their prescriptions delivered same-day for the first time, whether they’re hunkering down at home or just don’t feel like yet another trip to the pharmacy. To experience the new service, all customers need to do is call their local Sam’s Club Pharmacies and speak to a Sam’s Club Pharmacist to schedule delivery. Members can receive free delivery on their first two pharmacy orders until Jan. 31, 2022. After this promotion is utilized or expires, delivery will carry a flat fee of $7.99 for all patients.
“Our partnership with DoorDash to launch this new service allows us to not only give our members more convenient healthcare options, but also delivers on our commitment to their overall wellness needs,” said John McDowell, Vice President, Pharmacy Operations and Divisional Merchandise, Sam’s Club. “Sam’s Club has always adapted to our members changing needs, and that’s never been truer than today as we continue to evolve our ways of shopping to help them live healthier, happier lives.”
Now more than ever, it is critical that people have access to affordable, reliable, and convenient healthcare. About 20% of all prescriptions are never filled, and about 50% of the ones that are filled are not taken as directed due to access issues, missing refills, and other factors. Yet many at-risk patients cannot safely leave their homes and require a same-day delivery option to access the medications that keep them healthy every day. Through this partnership, Sam’s Club can continue to provide quality healthcare while helping to improve medical adherence through enhanced access and convenience.
“Businesses have evolved amidst the pandemic to prioritize the safety of their communities and to adapt to new consumer habits, and our goal is to help merchants meet those demands in a way that’s best for their business,” said Christopher Payne, Chief Operating Officer, DoorDash. “Same-day pharmaceutical deliveries have never been more important in today’s health climate, and we’re incredibly honored to team up with Sam’s Club to make that option a reality for their business and for their customers. Through this partnership, Sam’s Club can continue to provide the quality and service their patients expect, made even more reliable and safe with store-to-door delivery powered by DoorDash.”
This marks DoorDash’s first pharmaceutical partnership of this kind at scale, launching with one of the nation’s leading wholesale clubs. We are honored that Sam’s Club chose DoorDash as their same-day fulfillment partner of choice, and we are humbled by this mission of bringing healthier and happier lives to our communities. We’re excited to be a part of shaping this narrative so that we can make medications even more accessible to those in need.
Stay happy, stay healthy!
DoorDash Teams Up with Sam’s Club Pharmacy to Power Same-Day Prescription Delivery was originally published in DoorDash on Medium, where people are continuing the conversation by highlighting and responding to this story.